Recently my husband was treated in the ER for an allergic reaction, he didn't have his insurance card, but called a few days later to give the billing department the information. We still got the full bill with a Insurance adjustment. The Insurance was never billed. When we contacted our insurance, they called the billing department. We got another bill for the entire bill plus $20.00 re-billing charge.
We have always had a great experience with this hospital. Both of our boys were born here and the doctors and nurses took great care of them. We also had our son's tubes put in and our daughter's tonsils removed with no problems.
Every time you call the billing department they basically blame the Insurance companies and want payment immediately.
I had surgery for my gallbladder here. I was in and out in and out very quickly. I would recommend the surgery department to anyone.
My son needed surgery to have tubes put in his ears, he was scheduled for surgery and the day before the surgery the surgery center called me and said I had to pay a $3,000.00 down payment. She negotiated down to $1,000.00 and said it was because other people don't pay their bills and they now take the patients payment upfront before any services are rendered. I contacted my Insurance who confirmed that the hospital and doctor were in network and that I should only have to pay my copay and nothing further. The Insurance called the surgery center and was told that they required their patients to pay the copay and 30% of the total charges irregardless of whether the hospital or provider were in network. We had to cancel the surgery and reschedule at Methodist to only pay our required copay.
Nurses on med/surgery floor are very unfriendly. I feel like I am bothering them. Got an omelette it was not good. Really dry. Toast was cold and soggy. I am very disappointed I was here 6yrs ago for same procedure and had a great experience.
Have used this ER for myself and my husband. We have never had a bad experience. It is clean and all the people are very nice and professional. We have always gotten in and out very quickly.
Hancock Regional Hospital is a US Hospital based in Greenfield, Indiana. Hancock Regional Hospital is located at 801 N State St, Greenfield, IN 46140, USA.
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