This is the kind of "integrity" this dealership has. Once I showed I can arrange my own financing for it they told me "they wouldn't sell me the car. That it was sold to the other people." Even though they hadn't taken delivery of it, and even though I put down five times as much of a down payment and had financing arranged they would not take my deal that we agreed to first. Instead they went with the secondary deal. Make your own decisions about this place, but I would never consider them for anything if this is how their management operates this company.
Great service. In and out with help from the courteous staff.
I bought my car brand new in 2013 and my tint is already messing up so I called and they stated they will fix it no charge. Great! The problem is they are only available on Thursdays after 11am. But last Thursday the tint guy called in and of course no one told us, then we go back the next Thursday and it is almost noon and the tint guy is not there. I asked to speak to the GM and have been on hold for 10 minutes then called back and they gave me another time he would be there. And I even called the day before to confirm with Casey that he would be there at 11am. BTW they do not care about your time and rearranging your schedule to get something fixed. Not professional at all.
This is the worst dealership I have ever dealt with in my life. I try to put money down on a car... they won't let me! They tell me they want to put a credit app in for me. The next thing they do is tell me the next day that all the sudden out of the blue they have another buyer for it! I'm later told that this "buyer" had been there many times to look at the car. So because I'm coming from across the country, and make them an offer to purchase the car that they agreed to and then go to put money down on it they contact the other buyers and tell them what happened to get them in to purchase the car. This is of course my opinion, but it's strange how these people show up "out of the blue" immediately after I make my offer
First time customer and I must say I was impressed. Linda was so wonderful to deal with. So professional and friendly, got me a great deal on my new Equinox. I would recommend this place to anyone.
Did not have warning light on my car when I drove in to get regular service. When I was driving away I noticed the warning light on. The service man insisted it was on when I came. I asked why I wad not told when I picked up the car. He said it was because he was not the one who gave me my receipt. I asked for this to be documented and was told it was in there. I was not happy with the attitude and treatment wich is polite but very impersonal and annoyed. I asked to talk to the manager who still did not document anything in front if me. He gave me his card and said I can have a free diagnosis.
Dellen Chevrolet Buick Gmc is a US Car Dealer based in Greenfield, Indiana. Dellen Chevrolet Buick Gmc is located at 2527 W Main St, Greenfield, IN 46140, USA.
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